Chair City Oil Stays Innovative To Better Serve Clients

2021 will mark Chair City Oil’s 70th year “Keeping You Warm” in the heating oil and service industry.  What began as a small gasoline and auto service station on Main Street in Gardner, Massachusetts has grown over time into the Chair City Oil of today, a complete full-service heating oil delivery, maintenance and installation company that offers its residential, commercial and new construction clients the best customer service, with the highest quality heating oil, at the best possible prices.  This belief has made them what they are today and will continue for the next 65 years.  Chair City Oil  has been serving the Greater Gardner area since 1949.  A family owned and operated business where, Paul Tourigny always put customer satisfaction first. He taught his sons, that if you didn’t have a happy customer, you didn’t have a customer.

Since its inception, the family owned business has become a staple in Gardner and surrounding towns.  Throughout its 70 years in business, Chair City Oil has earned a reputation in Templeton, Phillipston, Ashburnham, Winchendon, Hubbardston, Otter River, Baldwinville, Westminster and Gardner, as a company that treats its clients ” as warm friends”.  Taking pride of the fact that they limit their deliver area to better service their clients, Chair City Oil owners David and Michael Tourigny admit that their goal has never been to be the biggest in home heating oil delivery and service, just the best.  This hasn’t stopped them however from purchasing other local heating oil companies throughout the years when they became available, in the hopes to keep local homes and businesses serviced by local companies.  Keeping everything local, the Tourigny family has shown they can provide superior service to their customers.  David Tourigny said, “Our customers can have peace of mind knowing that if a heating emergency occurs at two o’clock in the morning, they know who is coming into their home.”  This peace of mind has brought Chair City Oil loyal customers that have been with them for generations.  “Doing business locally and supporting the community is very important.” David went on to say, ” Our employees and our customers are the keys to our success.”

In order to service their clients needs in every way, David and Michael also feel, staying innovative is a necessity.  Chair City Oil is happy to bring their clients ease of service with the ability to order oil, schedule a service or contact them directly through their new website www.chaircityoil.com.  The new website was designed with client ease of use in mind.  Sections for clients to gather information on available products, learn about Chair City Oil’s proprietary blend of  bio heating oil, and a newly designed customer application section were all added and designed as user friendly as possible for their clients.  Knowing that social media has become a part of their clients every day life, they also added their Facebook and a new News section designed to keep clients better informed, as well as a newsletter signup section for the Chair City Oil Quarterly Newsletter.  One of the Chair City Oil Delivery Staff said, “Seeing our clients post pictures on Facebook of our trucks delivering oil or making a service call with two feet of snow blowing outside is amazing.  It lets our customers know we will always be there, no matter what.”

For more information about Chair City Oil, information about ULTRA2Bio their proprietary blend of Bio Home Heating Oil, or to become a customer visit their new website or call 978-632-4600.