What is a full service oil company?

Moving into the Greater Gardner Area? Looking at heating oil delivery services?  What is the difference between a full service oil company versus a discount oil company and why choose a full service oil company, like Chair City Oil?  In our opinion the choice is easy.  Piece of mind.

Oil Repair Company

Full service home heating companies like Chair City Oil, in most cases not only sell fuel oil but also offer other services.  Chair City Oil offers automatic deliveries, 24 hour emergency service, automatic oil delivery credit, price protection programs, budget plans, equipment maintenance, service agreements and installation of new equipment.

Discount oil delivery companies most often do not.  Most discount delivery companies do not have any other services other than oil delivery.  Their main function is to deliver oil.  They usually work on a cash only basis, and their only desire is to deliver oil and leave.

Full service companies, like Chair City Oil, put the customer and their needs first.  Even our weekly delivery people are knowledgable, personable and are often seen talking to our customers.  While most discounters do not maintain the heating unit or offer any other services. Their exclusive function is to deliver oil.  Period.  To them, it’s a faceless delivery to a name on a delivery sheet.  If an emergency does occur, clients are forced to contact a full service company, that they have never spoken to before, and schedule a service call.  The person coming into their home is not only a person they have never met, but with a company they have never used before.

When you choose a company like Chair City Oil, you are not a faceless name.  Many times, your repair person could be your weekly delivery person.  The person coming into your home late at night is a face you recognize, with a company you are familiar with.  It is someone familiar with you, and your heating system.  With that comes safety and piece of mind.

For more information on choosing a full service heating company contact our office 978-632-4600.